I’m teaching a course at U of T in Continuing Studies in the fall called Connecting Strategy with Action. It’s all about driving superlative results through better strategy execution. The most remarkable outcome of students who take it is how they end up shifting their whole management focus from activities to results.
In the course we talk about employees three greatest needs:
- To know exactly what is expected of them.
- To know how they’re doing.
- To understand how they can improve.
I prepared this document as an outline of the course and thought I should share it here as well.